Terms and Conditions

§ 1 Price
§ 2 Payment
§ 3 Booking Reservation
§ 4 Cancellation by Client
§ 5 Cancellation by Residence Perseus
§ 6 Booking change upon client request
§ 7 Arrival/Departure
§ 8 Use of Accommodation
§ 9 Cleaning
§ 10 Number of Guests
§ 11 Condition and Maintenance of the Accommodation
§ 12 Behaviour
§ 13 Ecology, energy savings
§ 14 Liabilities
§ 15 Residence Perseus Website
§ 16 Dispute

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§ 1 Price

Total price includes expenses for consumption of gas, electricity and water.

Total price includes final cleaning fee.

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§ 2 Payment

10% of the total amount should be paid within 7 days as a booking fee. In case it is not, the booking will automatically be cancelled.

The booking fee is not refundable.

Payment is made through our online booking- and payment-service which is accessible through our website www.residenceperseus.com/bookings.html. Log in with your booking number and last name to view your booking and make your payments. The total amount must be paid at least 14 days before arrival. If the reservation is 2 months or longer the total amount may, on request, be divided and paid per month.

Bookings with short notice may be paid in cash or by credit card upon arrival. For security reasons on-site payments can only be made with chip-and-pin cards. If you do not have a chip on your card, cash or bank transfer is mandatory.

Payments may be done through bank transfer on request.

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§ 3 Booking Reservation

The confirmation of the booking is conditional on the registration of the prepayment. Should the prepayment be late, we cannot guarantee that the apartment of your choice will stay available, in which case your payment will be refunded.

We expect your prepayment no later than seven days after your booking is made.

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§ 4 Cancellation by Client

In the event that you should cancel the reservation, in whole or in part, Residence Perseus will apply the penalties detailed here below:

  • Cancellation less than 15 (fifteen) days prior to arrival date 50% (fifty per cent) of the total amount due.

  • Cancellation less than 8 (eight) days prior to arrival date or «no-show» 100% (one hundred per cent) of the total amount due.
  • The prepayment paid for the reservation of the accommodation cannot be reimbursed nor can it be transferred. This includes “force majeure” circumstances.

    In the event that the client should change their dates, it will be understood as a new stay and it will be subject to the cancellation conditions.

    Reservations cannot be transferred from one accommodation to another.

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    § 5 Cancellation by Residence Perseus

    In the event that Residence Perseus should be unable to provide the property that the client has booked, we reserve the right to transfer the client to a property of similar characteristics.

    If no agreement can be reached, both parties are authorized to cancel the contract. In this event Residence Perseus will refund the prepayment (except the part corresponding to the days that the apartment was used, if this is the case). Residence Perseus will neither be liable for further claims by the client nor for any damages, losses, lost profits, direct or indirect costs, arising from such cancellation.

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    § 6 Booking change upon client request

    The following changes can be made up to 2 days prior to arrival:

  • Number of guests, depending on the accommodation capacity.
  • Addition of nights, depending on the accommodation availability calendar.
  • All cancellations or changes must be communicated by email. No request made by phone will be accepted.

    It is strongly recommended that our clients take out insurance including travel cancellation coverage.

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    § 7 Arrival/Departure

    The accommodation is usually available for check-in from 3 pm. When ever possible, by request, we can arrange for the accommodation to be available earlier. It is therefore important to know your arrival time as well as any changes that might occur prior to your arrival.

    Please note that late arrivals will be charged as follows:
    19.00-22.00: 200SEK
    22.00-24.00: 350SEK
    After 24.00: 500SEK

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    § 8 Use of Accommodation

    The accommodation shall be used for individuals and business travellers as a holiday rental, the accommodation should never be used for commercial activities without the prior written acceptance of Residence Perseus. Therefore, the client declares that he/she is leasing the accommodation for the purpose of spending his/her holiday there, under no circumstances shall the accommodation leased under the terms of the contract hereof be used on a habitual residential basis.

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    § 9 Cleaning

    The accommodation is cleaned prior to each client arrival. Bed linen and towels are provided for each guest occupant. When leaving, guests are required to leave the apartment in a reasonable condition and to take the rubbish out and do the dishes. If this is not fulfilled, the client will be charged a compensation fee.

    The rubbish shall be disposed in one of the containers in the waste room.

    Extra cleaning can be ordered in advance, for an additional fee, through Residence Perseus.

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    § 10 Number of Guests

    The client shall inform Residence Perseus of the number of guests who will occupy the accommodation booked. Unless otherwise agreed by Residence Perseus, only the number of people indicated by the client when booking shall be authorized to stay in the accommodation. In the instance that the number of guests varies within one stay, the booking shall be made for the maximum number of guests who will occupy the accommodation.

    The number of guests who may stay in the accommodation shall not exceed the authorized capacity, except for children less than three years of age. Pets are only allowed when permission has specifically been granted.

    In the event of any infringement of the aforementioned obligations, Residence Perseus are entitled to request that the client leave the accommodation. The client shall have no right to claim any type of compensation.

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    § 11 Condition and Maintenance of the Accommodation

    The client shall keep and maintain the premises in good condition throughout the rental period, and freely agrees to pay the owner the present market rates in case of any damage or loss to the said accommodation, caused either by client or by any other guests staying in the rented accommodation.

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    § 12 Behaviour

    The client booking the accommodation is liable for the correct and decent behaviour of all the people accompanying him/her. Should that person, or any person accompanying him/her not behave in an appropriate and responsible way, Residence Perseus shall be entitled to request that the client and the people accompanying him/her leave the apartment without the later having any right to claim any type of compensation.

    Please respect your neighbours: our apartments are located in a private and residential building. The neighbours are normal working people. Therefore, please limit your noise level in the stairwells as well as in the apartment.
    ANY EXCESSIVE NOISE, LOUD MUSIC AND PARTIES ARE STRICTLY FORBIDDEN!

    In case of complaints from the neighbours due to excessive noise or annoying behaviour by any people in your group, the owner has the right to expel the client and all guests from the apartment whether it is during the day or night, without giving any refund of the amount already paid for the reservation, and to keep the security deposit. By booking with Residence Perseus, the client agrees with these terms & conditions. In addition, any police fine will be the responsibility of the guest.

    QUIET TIME IS EVERY DAY FROM 10PM UNTIL 9AM

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    § 13 Ecology, energy savings

    Help save energy: Please make sure that all lights are turned off when you leave the accommodation, and that the heating are set to minimum or switched off whenever possible.

    Also, take your rubbish out and separate glass, cardboard and paper whenever possible.

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    § 14 Liabilities

    Residence Perseus shall not be liable for any direct or indirect damages that may arise as a consequence of the use of the apartment by the guest, including without limitation, damages, insurance, losses because of fires, robbery or criminal behaviour.

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    § 15 Residence Perseus Website

    While Residence Perseus does its very best to maintain the accuracy of the information contained on its website, we cannot be held liable for any errors or omissions that may arise, or be responsible or liable for any negligence with regard to information on or accessible from this website. Residence Perseus also reserves the right to change information published on the site at any time including rates, descriptions and pictures.

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    § 16 Dispute

    All disputes between Residence Perseus and the tenant arising from the above terms and conditions shall be settled by the Stockholm Arbitration Court (Sweden).

    The Terms and Conditions may undergo changes and shall be effective and accepted on-line as from the date of the first booking request.

    These Terms and Conditions do not affect consumer statutory rights.

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